Ouch! Nothin' you can do about that one, saqsay.

You must have hit a sensitive spot - maybe he really IS cheap.
Sad tho, 'cause I agree with you. You can get a better quality stone/ring/pendant/bracelet/jewel of whatever type you prefer from DBL and pay less for a comparable piece than you would at any local jewelry store, mall store, or outlet, for sure - especially if you live in the US and have no VAT tax(yet) or sales tax for out of state purchases. (excluding loss leaders, of course - but when are those particularly fine quality?) Then, too, if you shop at DBL, you'll never get something the lady next door bought, either. Sounds like a win-win to me, but some people will keep their blinders on, no matter what.