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December 02, 2008, 02:34:36 AM
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Trinkette
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« Reply #25 on: August 29, 2008, 10:20:20 PM »

David, thank you for the shipping info (I just checked, and the nearest UPS Customer Service Center is 30 miles away...  No wonder those guys are always FLYING around so fast in their busy brown trucks.).

Mikla, you are too funny.
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Brownie
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« Reply #26 on: August 29, 2008, 10:25:20 PM »

Wow Sparkly! The transformation is drastic! I love Eve with the red nail polish. I'm glad you tried her on again!

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Sparkly-OCD
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« Reply #27 on: August 30, 2008, 02:51:11 AM »

Thanks WM.

The real reason that I still have Eve is because of UPS.  I checked with 4 UPS Stores requesting the boxes that David uses to ship our jewelry; no luck.  So, I went to the UPS Distribution Center thinking certainly they would have everything I needed.  WRONG!  And they wanted to charge me $95.67 to ship the ring overnight and deliver by 4:30PM.



2) NEVER go anywhere BUT a "UPS CUSTOMER CENTER" if you are going to buy insurance to send something of value. A "UPS STORE" oddly enough, is not owned by UPS- they don't have to give you a box- and they can charge anything they want for high value insurance
To find the closest "UPS CUSTOMER CENTER" go to this page and uncheck all the boxes except, "UPS CUSTOMER CENTER".
Put your zip code in, and you'll have the closest location. The "UPS CUSTOMER CENTER" will provide the proper shipping boxes ( you can use a "Medium") and they abide by UPS high value insurance rates ( .06 per $10 value....$10k insurance cost $60)

A $2500 shipment should cost about $30.


If you don;t follow these guidelines- as we see- a $30 shipment cost can easily turn into a $100 shipment cost...

Please call us before attmepting to ship a package to us- we'll be more than happy to assist!

I used the page you recommended, and that "Distribution Center" I went to is identified as a UPS Customer Center!!  There's another UPS Customer Center in the other direction only 5 miles away; interesting though, this one is not listed in the current phone book.  I'm going to call the UPS 800 number; this lack of service has just been so aggravating. 
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Let us so live that when we come to die even the undertaker will be sorry.  -Mark Twain
Sparkly-OCD
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« Reply #28 on: October 02, 2008, 02:12:06 AM »

I went to the UPS Customer Service Center today to return items to David armed with a label that he had sent.
Believe me, Customer Service Center is a major misnomer.  The only thing available are computer terminals and cardboard envelopes in the lobby area.  No boxes, no forms, nothing.
A clerk came out to the counter and asked if he could help and I declined because I thought I had everything available.  Well, this guy watched me like a hawk.
"What are you putting in that envelope?  You can only put papers in that envelope.  What are you shipping?"
"Why?"
"What are you shipping?"
"Why?"
I couldn't fit the ring box into the envelope, so I had to show him.
"Did you just put that ring in that orange envelope?  You can't do that!"
"Well then do you have a box that I can put inside of the box, the medium express shipping box?"
"No, I don't have a box."
"Well what am I supposed to do?  Their insurance company demands a box inside of a box."
"Their insurance company doesn't know what they're taking about."
"I have to put this in a box inside of a box."
"I've got a bubble wrap envelope that you can have."
"Where is it?"
"I'll get it for you."  Goes out of sight and returns with the bubble bag marked UPS.
"Thank you"
I return to the counter to put everything together.  Under his watchful eye.
"Is there a special place I should put this label?" I ask since I can't seem to do anything else right.
"Oh, here. I'll put it on for you."

"Why don't you have supplies out here so that I can come in and help myself? This is a Customer Service Center.  FedEx has a lobby half this size and they have everything a person needs right out here."
"I can't put things out here because everyone takes it for their personal stock."
"But they mail packages."
"I can't do it; everyone takes it."
"Well you know, I went to West Carrollton and they didn't have any UPS boxes.  This lady wanted me to use a 12 x12 box to send a ring to the same company for $97.  She was of no help what so ever-didn't offer the super-saver or whatever.  So, how am I supposed to know what to do, if you don't have anything out here?"
"You're supposed to ask me."
Well, I asked that lady and she charged me $97!  Then, how am I suppposed to get the mailing materials that I need? Call UPS?"
"You could."
"Would they charge me?"
"Probably."

'Oh,yeah. May I have a receipt?"

Needless to say, I am going to go to the franchised UPS Stores that are fully stocked; take what I need.  Say that I forgot something, and leave.  Pack-up my item and drop it off at the illustrious Customer Service Center. 
"Good Grief."
Customer Service...NOT!
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Let us so live that when we come to die even the undertaker will be sorry.  -Mark Twain
Diamondluvr
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« Reply #29 on: October 02, 2008, 08:11:24 AM »

Sparkly-don't count on the UPS store to be fully stocked either, ours has to order the express shipping boxes in 3-4 days in advance-it's very frustrating living in an area that you can't even send something out when you need to!!!  Roll Eyes
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She has spent her life best... who has enjoyed it most.
Trinkette
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« Reply #30 on: October 02, 2008, 08:47:02 AM »

Oh dear.  BangHead
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Sparkly-OCD
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« Reply #31 on: October 02, 2008, 09:19:41 PM »

I talked with David and everything got to DBL OK-Whew! I was really worried that guy  might decide 'to lose it in shipping'.
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Let us so live that when we come to die even the undertaker will be sorry.  -Mark Twain
saqsay1
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« Reply #32 on: October 03, 2008, 09:58:46 AM »

wow. and to think i shipped a ring to david in a picture frame package. i carved a little slot to stick the ring in the styrofoam. after i sealed it..... i could hear it moving around in the package. talk about a blonde moment....   BangHead BangHead duhsign
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