I volunteer at my church setting up music for the week and holidays. So usually one day a week I go in and get my work done. One of the ladies that works there got engaged about a year ago. I walked in one day and saw the ring and she told me all about the proposal. I was so happy for them.
Four days later she went home and showed off the ring. That day the stone fell out somewhere never to be found. It really was slightly amusing but she was feeling okay at that time because her fiance bought a stone from Red Box that was insured for a year.
Well the owner of the jewelry store kept giving them the run around. Saying he was having issues with Red Box and all that, but he would get the stone replaced ASAP.
Turns out he never turned in the paperwork for the insurance. He failed to give them a written appraisal or a detailed receipt so they couldn't have done it either. They were going to put it on her home owners insurance as well to at least cover the setting as that wasn't insured. But again no written appraisal or detailed receipt was given to them, so they couldn't insure it. Every time they had tried the guy said "oh I'll get it to you"
He's slime in my eyes. No one should have to ask so many times for an appraisal/receipt. And no one should be lied to like that. He told them they'd get a replacement diamond but he was about to commit insurance fraud to get the diamond replaced for them.
A year later almost and my friend took him to court. The court was backed up that day so they agreed to try to settle outside of court. He began to lie during this 'hearing' and said she had hit the rings so hard that her hand bled, so of course a stone would fall out. Funny thing is she never had that happen
He closed up and decided not to try to settle and they rescheduled for what was supposed to be this week in court.
He asked for a postponement until the week of November 7th... exactly when he knew these two would be on their honeymoon. He waited until the last minute to change the date too.
My friend had asked me for a couple local places where she could get her ring checked out. Turns out the welding was done poorly. The head for the cushion was actually two halves of a head soldered together. The ring was worn for 4 days, yet when was cleaned recently after making a matching wedding band for it, another stone fell out. A pretty much never worn ring lost yet *another* stone.
The jeweler she is working with is the one I send my watches to for repair and they are well respected in this city for their work. I'm not a huge fan of what they sell only because they cater to older people, but they are quality.
It shows too because they are loaning her a ring so she can wear it at her wedding and get the nice ring pictures. It's in a temp setting too since they will not fix the ring until after the court date. They are also going to testify on her behalf whenever court does happen.
It's been just shy of a year now and this still isn't resolved. I am heartsick for her since we are talking about a 1 carat stone that will take a lot of money to replace. Of course I told her about here if she wanted to do online, but she needed a local person to be able to testify for her.
I need to find time to go to this jeweler and scope them out. I can't believe someone would treat a friend like that (the owner is friends with my friends fiance... or was at least). It's downtown in an area with no parking so I never get there much. Her fiance is so upset too because who wants this on such a special gift?
They will be married next Saturday though. I just keep hoping that they will get a good resolution on this soon.