I actually do like Paypal. As a buyer. I buy a lot of antique china on Ebay, and such merchandise is often misrepresented by sellers as to condition, resulting in a buyer paying for something he did not receive. This was a huge problem at first, and it kept getting worse. Both Ebay and Paypal now have what they call their "Buyer Protection Plan", which is very helpful in reaching resolution in such cases, and I have used this plan successfully on a number of occasions. Prior to these "Buyer Protection Plans," a buyer was at the mercy of the seller in such cases, and unscrupulous sellers regularly ripped off buyers. The seller held all of the cards, so-to-speak. This threatened the basic business model of Ebay, and so Ebay developed the BPP to level the playing field. Unfortunately for sellers, it tipped the scale in the other direction, and now buyers are sometimes using the BPP to obtains refunds and then return to the seller something other than what they bought (and of less value). Kind of messy. Bottom line: Sight-unseen buying is rarely the best option but, as another reply indicated, sometimes it is the only one available. Ebay knows the system isn't perfect, but it's what they have. Everything they do that you don't like, they do to counter people's constant efforts to rip each other off, and I'm sure that if you think of a better way to conduct the business that they're in, they'd love to hear from you.